It’s important to keep your clients in the loop. Our sellers want, no, they need to know what’s happening with their listing. Buyers and sellers both want frequent updates after a contract has been accepted. Strong communication is vital to the success of your business and if you are not providing information on a regular basis then you’re not likely to get many referrals.
Email updates are okay but they are not as personal as a phone call. If you are only sending email updates then your clients may feel that you are impersonal. Phone calls are important to help you connect with your clients. The problem is, what should be a 5 minute phone call can easily creep into 20 or 30 minutes. If you are working with several clients at a time then it’s difficult to find the time to call everyone. READ MORE
